Privacy policy

Effective Date: 2026-02-05

1. Introduction

SF Stores LLC ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by SF Stores LLC in connection with Urban Yard Oasis and our website urbanyardoasis.com.

This Privacy Policy applies to our website and its associated subdomains (collectively, our "Service"). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

2. Definitions and Key Terms

• Cookie: A small piece of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you, such as your language preference or login information.
• Company: When this policy mentions "Company," "we," "us," or "our," it refers to SF Stores LLC, the legal entity responsible for your information under this Privacy Policy.
• Country: United States.
• Customer: Refers to the company, organization, or person that signs up to use the Service to manage relationships with their consumers or service users.
• Device: Any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit urbanyardoasis.com and use the services.
• IP Address: Every device connected to the Internet is assigned a number known as an Internet Protocol (IP) address. These numbers are usually assigned in geographic blocks.
• Personnel: Refers to individuals who are employed by SF Stores LLC or are under contract to perform a service on behalf of one of the parties.
• Personal Data: Any information that directly, indirectly, or in connection with other information—including a personal identification number—allows for the identification of a natural person.
• Service: Refers to the website and services provided through Urban Yard Oasis at urbanyardoasis.com.
• Third-Party Service: Refers to advertisers, analytics providers, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
• Website: The Urban Yard Oasis website operated by SF Stores LLC, accessible at urbanyardoasis.com.
• You: A person or entity that uses the Service.

3. Information We Collect

We collect information from you when you:

• Visit our website
• Create an account (if available)
• Place an order
• Subscribe to our newsletter
• Respond to a survey
• Fill out a form
• Contact customer support

Personal Information Collected

• Name
• Email address
• Phone number
• Shipping address
• Billing address
• Order details (items purchased, order number, delivery details)

4. How We Use the Information We Collect

We may use the information we collect from you for the following purposes:

• To Provide and Operate the Service: Including processing orders, fulfilling purchases, and providing customer support.
• To Personalize Your Experience: Your information helps us better respond to your individual needs.
• To Improve Our Website: We continually strive to improve our website offerings based on the information and feedback we receive.
• To Improve Customer Service: Your information helps us more effectively respond to your customer service requests and support needs.
• To Process Transactions: We use the information you provide to process your orders and payments.
• To Administer Surveys or Promotions: If you choose to participate.
• To Send Periodic Emails: We may send order confirmations, shipping updates, responses to inquiries, and other operational messages. With your consent where required, we may also send marketing emails, which you can opt out of at any time.
• Fraud Prevention and Security: To help detect and prevent fraud, abuse, or security incidents.

5. Information from Third Parties

5.1 End User Information from Third Parties

We may receive information you make available on social media platforms if you interact with our pages or content. You can control how much information social media platforms make public by adjusting your privacy settings on those platforms.

5.2 Customer Information from Third Parties

We may receive information from third parties when you contact us or place an order, such as automated fraud detection signals, payment processing confirmations, and shipping/fulfillment updates provided by our service partners.

6. Sharing Your Information

We may share your information with:

• Service Providers: Trusted partners who help us operate our website, process payments, fulfill orders, provide analytics, or support customer service, and who are obligated to keep the information confidential.
• Affiliates: Entities under common ownership/control with SF Stores LLC (if applicable).
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets.
• Legal Requirements: When required by law or in response to valid requests by public authorities.

7. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information.

• Cookies: Files with a small amount of data that may include an anonymous unique identifier.
• Use of Cookies: To improve your experience, remember your preferences, and understand how you interact with our Service.
• Managing Cookies: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Data Security

We implement reasonable security measures to maintain the safety of your personal information, including:

• Secure Transmission: Sensitive information is transmitted via SSL technology.
• Encryption: Payment information is processed by payment gateway providers and is handled according to their security standards.
• Access Controls: Information is accessible only by authorized personnel with appropriate access rights.

Note: While we strive to protect your personal information, no method of transmission over the Internet is 100% secure.

9. Data Retention

We retain personal information only as long as necessary to provide the Service, fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.

10. Your Rights

Depending on your location, you may have certain data protection rights, such as:

• Access: The right to request copies of your personal information.
• Correction: The right to request that we correct information you believe is inaccurate.
• Deletion: The right to request that we delete your personal information, subject to legal and operational requirements.
• Restrict Processing: The right to request that we restrict the processing of your personal information.
• Object to Processing: The right to object to certain processing of your personal information.
• Data Portability: The right to request that we transfer your data to another organization where applicable.

To exercise these rights, please contact us at support@urbanyardoasis.com.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under this age.

12. International Data Transfers

Your information may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction. If you are located outside the United States and choose to provide information to us, you acknowledge that we may transfer the information to the United States.

13. Links to Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on this page with an updated "Effective Date." Your continued use of the Service after any modifications indicates your acceptance of the updated Privacy Policy.

15. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: support@urbanyardoasis.com
• Phone: 1-805-293-4958
• Address: SF Stores LLC, 1591 Dapple Ave, Camarillo, CA 93010, United States